Our focus is complete customer satisfaction. In an unlikely event, if you are displeased with our products and / or the services provided, we shall consider the option of money refund, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal, each purchase transaction that you make, before buying any product or service, as the fine prints provideall the details about the services or the products you purchase on our website.

In case of dissatisfaction about our products or services, clients have the liberty to cancel or undo the transactions and log out from the website. Our Policy for the cancellation and refund will be as follows:

Cancellation Policy

Our product, i.e. MCQ test, once purchased cannot be cancelled or returned under any circumstances. One MCQ test is meant for one-time use or one-time consumption.

Cancellation of your purchase order is allowed and is possible till you make the payment via payment gateway. Once the money is received by us, the transaction cannot be reversed.

Refund Policy

Given the nature of our business, returning of any product purchased by the client on our website or repeating, redoing of any service purchased by the client on our website is not possible and is not applicable.

Our product, i.e. MCQ test, once purchased cannot be cancelled or returned or refunded under any circumstances. One MCQ test is meant for one-time use or one-time consumption.

Refunds may take place when the money is debited from your account but not credited into the account of service provider of payment gateway due to any technical glitch. In such situation, money will be refunded only after detailed investigation of the matter. If the payment has been made by debit or credit card, the refunds will be issued to the original card used at the time of purchase and in case of payment gateway payments, the refund will be made to the corresponding originating account.

Time Limit

Any claim, grievance, complaint or dispute about cancellation or refund must be made and notified in writing within 3 days of purchase transaction. After 3 days, no such claim will remain valid and will not be entertained.